| MAIL: |
MAY ADVERTISING
P.O. Box 40610
Fort Worth, Texas 76140-0610 |
| PHONE: |
Mon.-Fri. 8:00 am to 5:00 pm CST
Toll Free 800-800-4629 (USA, Canada and all U.S. territories)
Local 817-336-5671 |
| FAX : |
800-800-3299 Local 817-877-0627 |
| E-MAIL: |
sales@mayadvertising.com |
| ONLINE: |
www.mayadvertising.com |
PAYMENT:
We accept check, money order, cashier’s check, wire transfer ($35 minimum fee), Visa, MasterCard, American Express, Discover/Novus, or net 30 days with approved credit, payable in U.S. currency. Credit cards accepted as payment after the due date are subject to additional fees and interest from the due date. Returned checks or accounts placed for collection will be subject to additional fees and interest from due date.
PRICES:
Purchaser should call to confirm current prices or check on-line catalog, as all prices are subject to change without notice. Prices stated do not include any taxes, handling or shipping charges that may apply. A $5.00 handling charge will be added to any order less than $30.00. A minimum rush charge of $10.00 will be assessed for expedited shipments; contact MAY for actual charge. All artwork created by May is the property of May Advertising. Requests for copies of artwork files will be subject to additional fees. Contact Customer Care for specific charges. MAY will be pleased to submit quotations to firms having large volume signage requirements, including contract purchases, warehousing, large quantity stock orders or custom signage. Any changes after artwork, samples, designs or specifications have been approved by Purchaser will be at Purchaser’s expense.
Authorization to convert check to an electronic funds transfer debit. Payment by check authorizes MAY to send the check information electronically to your bank for payment. Your bank account will be debited in the amount of the check as early as the same day payment is received. The transaction will appear on your bank statement. The original check will be destroyed after processing and the cancelled check will not be returned. If the transaction cannot be processed electronically, you authorize MAY to present an image copy of the check for payment. If you have questions regarding this process, contact Accounts Receivable at MAY.
SHIPPING INFORMATION:
Purchaser will pay all shipping charges. Standard shipping charges include shipping, handling, applicable residential charges and insured delivery. A minimum $8.00 fee per box will be charged to Purchaser for any UPS/FedEx Ground package and $10.00 fee per box for UPS/FedEx Air package rerouting due to incorrect address, zip code, company name or address misspelling. If no specific shipping instructions are given by Purchaser, MAY selects carrier it believes to have best service and price to Purchaser’s area. Delivery shall be F.O.B. Seller’s place of business, Fort Worth, Texas, or Seller’s selected supplier. Goods will be shipped in a single shipment if possible. Each shipment will be invoiced separately and payment will be due according to terms for each invoice, without regard to completion of purchase order. For custom orders, MAY reserves the right to invoice upon completion of production while awaiting delivery instructions. Thus, freight charges will be sent on a separate invoice. Purchaser assumes all risk of loss or damage during delivery.
FREIGHT LOSS OR DAMAGE:
Lost or damaged merchandise is the responsibility of carrier. Upon arrival of shipment, carefully inspect it for ANY kind of damage BEFORE signing for delivery. If shipment is damaged, note “Refused due to damage” on delivery receipt or with UPS before driver leaves and contact MAY within 7 days. Please refuse only merchandise that is damaged and keep undamaged merchandise. If shipment is damaged and not noted at time of delivery, MAY WILL BE LIMITED in assistance that can be provided. Original packaging must be saved for inspection. MAY will be able to repair or replace merchandise at Purchaser’s expense (including freight cost to return to MAY and back to Purchaser). Purchaser will be responsible for filing claim with carrier on shipments that are not noted “damaged.” If shipment is returned to Seller without Purchaser first contacting carrier for inspection, NO CLAIM can be filed.
SHORTAGES
Purchaser should verify quantity of cartons delivered with quantity on Delivery Receipt. If there is a difference, it should be noted on Delivery Receipt at time of delivery and MAY must be notified immediately to place a tracer on shipment. If quantity of pieces on order is short, check each box carefully as there may be multiple items in box. If quantity is still short, contact MAY within 15 days to determine corrective action needed.
DEFECTIVE MERCHANDISE:
If merchandise has a factory defect (not freight damaged), notify MAY in writing immediately upon delivery of goods.
RETURNS:
Purchaser must contact MAY to obtain authorization and shipping instructions for all returns. Items altered in any way are not returnable. A 20% restocking fee plus freight charges will apply to goods returned. In addition, Purchaser will remain responsible for original freight charges. To obtain credit for authorized returns, all items must be properly packed and should be returned in original packaging. All items must be returned to MAY in good condition within 30 days of original delivery to Purchaser. No credit shall be given on any merchandise after 30 days of original delivery. Unauthorized returns will not be accepted. Custom merchandise is nonrefundable. MAY will pay freight only for return of defective, nonconforming or goods shipped incorrectly by MAY and will provide one call tag to do so. Returns must be received within two weeks from time call tag is provided to be eligible for credit. If merchandise has not been returned within two weeks, PURCHASER must return merchandise at its own expense to receive any credit.
For additional information, please see Terms and Conditions in May Advertising Sign & Product Catalog or on either of our websites.
Products that include alcoholic or tobacco related marks are intended for adults of legal age. Such products should not be promoted or displayed in a way that targets children, juniors, or people under the legal age limit.
© Copyright 2009 May Advertising
All rights reserved.
No part of this catalog covered by copyright may be reproduced
in any form or by any means without written permission.
Date: ___________________________________
Printed Name: _______________________________________________________
Signature: ___________________________________________________________
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